H-E-B's Newest Store in Houston Demonstrates Relentless Innovation
SEAFOODNEWS.COM [Supermarket News] By Neil Stern - March 10, 2015 -
Many years ago, I had the opportunity to interview Scott McClelland, president of H-E-B’s Houston division, on the future of retail. The interview was inspiring and insightful, and one of his comments still resonates with me many years later. He said that H-E-B fosters a culture of “restless dissatisfaction,” driven by Charles Butt down through the organization.
H-E-B is one of the more consistently inspiring retailers in the world. They are never content and constantly innovating, whether it be with a format (Central Market, Mi Tienda, Joe V’s) or with experimentation within their footprint.
I had a chance to visit their latest 91,000-square-foot store in Houston. There are many great features in this format and many new ideas ...
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